Capacity

Added 1w ago

Capacity provides a unified customer experience automation platform that uses AI agents, real-time agent assistance, and post‑call automation for contact centers. It is used by mid‑market and enterprise contact centers to handle inbound and outbound interactions across voice, chat, SMS, and email.

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Subprocessors

Third parties that may process data on Capacity's behalf, grouped by function.

Mapping subprocessors

We haven't catalogued Capacity's subprocessors yet. This panel updates automatically once we've checked.

Change history

Subprocessors, regions, and use cases added or removed as Capacity's list changed over time.

Customers

Companies publicly known to use Capacity.

QU
Qualtricsqualtrics.com
Qualtrics provides an experience management platform that gathers and analyzes customer, employee, and product feedback across multiple channels, delivering insights and automated actions for enterprises and other organizations.

Third parties that may process data on Capacity's behalf, grouped by function.

Mapping subprocessors

We haven't catalogued Capacity's subprocessors yet. This panel updates automatically once we've checked.