Qualtrics
Customer ExperienceQualtrics provides an experience management platform that gathers and analyzes customer, employee, and product feedback across multiple channels, delivering insights and automated actions for enterprises and other organizations.
Subprocessors
86Third parties that may process data on Qualtrics's behalf, grouped by function.
- AW
- Delivers software and associated services.
- Provides AI capabilities, including generative AI, data scrubbing services, translation services and transcription services.
- Provides infrastructure, hosting services, and storage including backups.
- IB2 products
- Provides data hosting facilities.
- GO
- Provides AI capabilities, including translation services.
- MA
- Provides AI capabilities, including generative AI and translation services.
- Provides VDI environment for support purposes.
- DA2 products
- Provides infrastructure to streamline data ingestion, schematization assessment, and management.
- FU
- Provides website session replay and website analytics software.
- QM
- Provides website session replay and website analytics software.
- BI
- Provides data scrubbing services.
- GE
- Provides contact center support services.
- IN2 products
- Provides customer service centers for support.
- AX
- Provides implementation and professional services.
- AG
- Provides implementation and professional services.
- AC
- Provides implementation and professional services.
- CO
- Provides implementation and professional services.
- EY
- Provides implementation and professional services.
- ES
- Provides implementation and professional services.
- エク
- Provides implementation and professional services.
- XW
- Provides implementation and professional services.
- IN
- Provides implementation and professional services.
- ME
- Provides implementation and professional services.
- NT
- Provides implementation and professional services.
- ND
- Provides implementation and professional services.
- PE
- Provides implementation and professional services.
- ソル
- Provides implementation and professional services.
- ZC
- Provides implementation and professional services.
- WI
- Provides cloud security management.
- AK
- Provides content delivery network for web services.
- Provides web application firewall for web services.
- CL
- Provides content delivery network for web services.
- Provides web application firewall for web services.
- BO
- Facilitates data transfers, integrations and automations.
- ME
- Facilitates data transfers, integrations and automations.
- BD
- Provides voice-to-text translation software.
- CA
- Collects speech-to-text data.
- DR
- Provides learning management system integration.
- DY
- Improves fraud detection by assessing respondent metadata to determine the likelihood that the same respondent is answering repeatedly.
- RH
- Provides healthcare systems and applications integration.
- VO
- Provides video capture and analytics capabilities for recorded videos.
- AS
- Provides implementation and professional services.
- AA
- Provides implementation and professional services.
- AL
- Provides implementation and professional services.
- AP
- Provides translation service.
- AD
- Provides implementation and professional services.
- AD
- Provides survey processing services.
- BE
- Provides implementation and professional services.
- CA
- Provides implementation and professional services.
- CA
- Provides implementation and professional services.
- SS
- Provides document shredding services.
- DA
- Provides implementation and professional services.
- IK
- Provides implementation and professional services.
- FA
- Provides implementation and professional services.
- FA
- Provides implementation and professional services.
- HE
- Provides implementation and professional services.
- HU
- Provides implementation and professional services.
- IP
- Provides implementation and professional services.
- IZ
- Provides implementation and professional services.
- KP
- Provides implementation and professional services.
- KA
- Provides implementation and professional services.
- KF
- Provides implementation and professional services.
- NM
- Provides implementation and professional services.
- NE
- Provides implementation and professional services.
- PD
- Provides address verification.
- LU
- Provides implementation and professional services.
- RP
- Provides implementation and professional services.
- SA
- Provides implementation and professional services.
- SE
- Provides implementation and professional services.
- SO
- Provides implementation and professional services.
- SO
- Provides implementation and professional services.
- 大世
- Provides implementation and professional services.
- TM
- Provides implementation and professional services.
- RE
- Provides telephone surveys.
- TD
- Provides implementation and professional services.
- PN
- Provides implementation and professional services.
- WA
- Provides implementation and professional services.
- WS
- Provides implementation and professional services.
- YA
- Provides implementation and professional services.
- IT
- Provides automated voice surveys.
- TW
- Enables users to send surveys via SMS.
- OP
- Provides AI capabilities, including generative AI.
- RA
- Collects patient feedback.
- Provides doctor and hospital Google Reviews software.
- SP
- Provides implementation and professional services.
- RE
- Provides qualitative panel recruiting platform.
- WT
- Provides voice recording and analytics capabilities.
- FH
- Provides survey printing and distribution services.
- QN
- Provides implementation and professional services.
- DC
- Provides implementation and professional services.
- ST
- Provides implementation and professional services.
- ME
- Provides implementation and professional services.
Change history
Subprocessors, regions, and use cases added or removed as Qualtrics's list changed over time.
Customers
7Companies publicly known to use Qualtrics.
- DODovetaildovetail.com
Dovetail provides a platform that collects customer feedback from sources such as sales calls, support tickets, and surveys, then uses AI to analyze the data and deliver insights for product, design, sales, and support teams. Organizations use it to centralize fragmented customer signals and make data‑driven decisions.
- SASabresabre.com
Sabre provides a technology platform that gives airlines, travel agencies, and other travel companies tools for retailing, distributing, and managing travel services.
- LTLumen Technologieslumen.com
Lumen Technologies offers secure networking, edge cloud, and AI-ready infrastructure services over a global fiber network for enterprise customers.
- DRDigital Realtydigitalrealty.com
Digital Realty operates a global data center platform that offers colocation, interconnection, and cloud infrastructure services to enterprises and service providers. It provides access to over 300 data centers in more than 55 markets.
- DODocebodocebo.com
Docebo offers a learning management system that enables organizations to create, deliver, and track training programs for employees, partners, and customers.
- ASAstronomerastronomer.io
Astronomer provides a managed platform for running Apache Airflow, enabling data engineers and developers to build, schedule, and monitor data, ML, and AI pipelines. It includes tools such as a CLI, web IDE, and an AI assistant to simplify development, deployment, and operation of Airflow workloads.
- ZOZoomzoom.com
Zoom provides video meetings, chat, phone, webinars, and other collaboration services that organizations and individuals use to communicate online.
Third parties that may process data on Qualtrics's behalf, grouped by function.
- AW
- Delivers software and associated services.
- Provides AI capabilities, including generative AI, data scrubbing services, translation services and transcription services.
- Provides infrastructure, hosting services, and storage including backups.
- IB2 products
- Provides data hosting facilities.
- GO
- Provides AI capabilities, including translation services.
- MA
- Provides AI capabilities, including generative AI and translation services.
- Provides VDI environment for support purposes.
- DA2 products
- Provides infrastructure to streamline data ingestion, schematization assessment, and management.
- FU
- Provides website session replay and website analytics software.
- QM
- Provides website session replay and website analytics software.
- BI
- Provides data scrubbing services.
- GE
- Provides contact center support services.
- IN2 products
- Provides customer service centers for support.
- AX
- Provides implementation and professional services.
- AG
- Provides implementation and professional services.
- AC
- Provides implementation and professional services.
- CO
- Provides implementation and professional services.
- EY
- Provides implementation and professional services.
- ES
- Provides implementation and professional services.
- エク
- Provides implementation and professional services.
- XW
- Provides implementation and professional services.
- IN
- Provides implementation and professional services.
- ME
- Provides implementation and professional services.
- NT
- Provides implementation and professional services.
- ND
- Provides implementation and professional services.
- PE
- Provides implementation and professional services.
- ソル
- Provides implementation and professional services.
- ZC
- Provides implementation and professional services.
- WI
- Provides cloud security management.
- AK
- Provides content delivery network for web services.
- Provides web application firewall for web services.
- CL
- Provides content delivery network for web services.
- Provides web application firewall for web services.
- BO
- Facilitates data transfers, integrations and automations.
- ME
- Facilitates data transfers, integrations and automations.
- BD
- Provides voice-to-text translation software.
- CA
- Collects speech-to-text data.
- DR
- Provides learning management system integration.
- DY
- Improves fraud detection by assessing respondent metadata to determine the likelihood that the same respondent is answering repeatedly.
- RH
- Provides healthcare systems and applications integration.
- VO
- Provides video capture and analytics capabilities for recorded videos.
- AS
- Provides implementation and professional services.
- AA
- Provides implementation and professional services.
- AL
- Provides implementation and professional services.
- AP
- Provides translation service.
- AD
- Provides implementation and professional services.
- AD
- Provides survey processing services.
- BE
- Provides implementation and professional services.
- CA
- Provides implementation and professional services.
- CA
- Provides implementation and professional services.
- SS
- Provides document shredding services.
- DA
- Provides implementation and professional services.
- IK
- Provides implementation and professional services.
- FA
- Provides implementation and professional services.
- FA
- Provides implementation and professional services.
- HE
- Provides implementation and professional services.
- HU
- Provides implementation and professional services.
- IP
- Provides implementation and professional services.
- IZ
- Provides implementation and professional services.
- KP
- Provides implementation and professional services.
- KA
- Provides implementation and professional services.
- KF
- Provides implementation and professional services.
- NM
- Provides implementation and professional services.
- NE
- Provides implementation and professional services.
- PD
- Provides address verification.
- LU
- Provides implementation and professional services.
- RP
- Provides implementation and professional services.
- SA
- Provides implementation and professional services.
- SE
- Provides implementation and professional services.
- SO
- Provides implementation and professional services.
- SO
- Provides implementation and professional services.
- 大世
- Provides implementation and professional services.
- TM
- Provides implementation and professional services.
- RE
- Provides telephone surveys.
- TD
- Provides implementation and professional services.
- PN
- Provides implementation and professional services.
- WA
- Provides implementation and professional services.
- WS
- Provides implementation and professional services.
- YA
- Provides implementation and professional services.
- IT
- Provides automated voice surveys.
- TW
- Enables users to send surveys via SMS.
- OP
- Provides AI capabilities, including generative AI.
- RA
- Collects patient feedback.
- Provides doctor and hospital Google Reviews software.
- SP
- Provides implementation and professional services.
- RE
- Provides qualitative panel recruiting platform.
- WT
- Provides voice recording and analytics capabilities.
- FH
- Provides survey printing and distribution services.
- QN
- Provides implementation and professional services.
- DC
- Provides implementation and professional services.
- ST
- Provides implementation and professional services.
- ME
- Provides implementation and professional services.