TW
Twilio
Communication Platformtwilio.comAdded 11h ago
Twilio provides cloud APIs for sending SMS, email, voice calls, and RCS messages, and for adding conversational AI and identity verification to applications. It is used by businesses to build customer communication experiences.
Subprocessors
27Third parties that may process data on Twilio's behalf, grouped by function.
- AWAmazon Web Servicesaws.amazon.comAdded 10h ago
- Enables streaming and interactive video for personal data in Programmable Video.
- Handles routing and transmission of emails in SendGrid.
- Provides AI functionality in Twilio products by processing personal data contained in customer defined workflows.
- Provides hosting services and storage for Segment services.
- Provides infrastructure hosting services and storage for personal data contained in communications sent through or uploaded to Twilio services.
- Provides text to speech functionality using Amazon Polly, Amazon Comprehend, and Amazon Transcribe for Programmable Voice.
- Supports automation and storage services for marketing campaigns in SendGrid.
- GCGoogle Cloudcloud.google.comAdded 10h ago
+9- Delivers messages for outbound/inbound Twilio Verify services using RCS.
- Provides data storage, compute, and queries for personal data in Segment services.
- Provides speech recognition functionality for personal data contained in voice communications.
- MAMicrosoft Azureazure.microsoft.comAdded 10h ago
- Provides AI functionality in product for personal data in customer defined workflows.
- Provides speech recognition functionality for personal data contained in voice communications.
AI4
- ANAnthropicanthropic.comAdded 10h ago
- Provides AI functionality in Twilio products by processing personal data contained in communications sent through Flex.
- DEDeepgramdeepgram.comAdded 10h ago
- Provides speech to text and text to speech APIs for personal data contained in voice communications.
- ELElevenLabselevenlabs.ioAdded 10h ago
- Provides AI features for summarization and sentiment analysis on personal data contained in voice transcriptions.
- OPOpenAIopenai.comAdded 10h ago
- Provides AI functionality in product for personal data contained in customer defined workflows.
- CLClickHouseclickhouse.comAdded 10h ago
- Provides hosting services and storage for personal data contained in communications sent through the Twilio Services.
- SNSnowflakesnowflake.comAdded 10h ago
- Provides automation and storage services for personal data in Marketing Campaigns.
- Provides storage services for processing and storage of User Personal Data.
- SASabiosabiogroup.comAdded 10h ago
+2- Provides connectivity services to customer’s Google CCAI instance for personal data contained in voice communications.
- PLPlainplain.comAdded 10h ago
- Provides storage and processing of User Personal Data for multi-channel customer support, issue tracking, and resolution.
- GOGoodData.AIgooddata.aiAdded 10h ago
- Provides data analytics functionality for personal data contained in communications sent through Twilio Flex.
- HEHexhex.techAdded 10h ago
- Processes and visualizes User Personal Data queried from data warehouse to generate internal business intelligence reports and dashboards.
- SISinchsinch.comAdded 10h ago
- Provides outbound SMS messaging service for personal data.
- FAFacebookfacebook.comAdded 10h ago
- Delivers outbound/inbound messages for Whatsapp Channel using phone numbers and message content.
- SLSlackslack.comAdded 10h ago
- Provides storage and processing of User Personal Data for customer support chat and messaging.
- MIMintlifymintlify.comAdded 10h ago
- Processes pseudonymized Customer Account Data and communications usage data to facilitate document gating and personalized service configurations.
- SVSvixsvix.comAdded 10h ago
- Transmits and temporarily processes event notifications containing User Personal Data for real-time updates to customer applications.
Other1
- voicebaseResolution failedAdded 10h ago
- Provides transcription services for personal data contained in voice communications.
Change history
Subprocessors, regions, and use cases added or removed as Twilio's list changed over time.
Customers
5Companies publicly known to use Twilio.
Third parties that may process data on Twilio's behalf, grouped by function.
- AWAmazon Web Servicesaws.amazon.comAdded 10h ago
- Enables streaming and interactive video for personal data in Programmable Video.
- Handles routing and transmission of emails in SendGrid.
- Provides AI functionality in Twilio products by processing personal data contained in customer defined workflows.
- Provides hosting services and storage for Segment services.
- Provides infrastructure hosting services and storage for personal data contained in communications sent through or uploaded to Twilio services.
- Provides text to speech functionality using Amazon Polly, Amazon Comprehend, and Amazon Transcribe for Programmable Voice.
- Supports automation and storage services for marketing campaigns in SendGrid.
- GCGoogle Cloudcloud.google.comAdded 10h ago+9
- Delivers messages for outbound/inbound Twilio Verify services using RCS.
- Provides data storage, compute, and queries for personal data in Segment services.
- Provides speech recognition functionality for personal data contained in voice communications.
- MAMicrosoft Azureazure.microsoft.comAdded 10h ago
- Provides AI functionality in product for personal data in customer defined workflows.
- Provides speech recognition functionality for personal data contained in voice communications.
AI4
- ANAnthropicanthropic.comAdded 10h ago
- Provides AI functionality in Twilio products by processing personal data contained in communications sent through Flex.
- DEDeepgramdeepgram.comAdded 10h ago
- Provides speech to text and text to speech APIs for personal data contained in voice communications.
- ELElevenLabselevenlabs.ioAdded 10h ago
- Provides AI features for summarization and sentiment analysis on personal data contained in voice transcriptions.
- OPOpenAIopenai.comAdded 10h ago
- Provides AI functionality in product for personal data contained in customer defined workflows.
- CLClickHouseclickhouse.comAdded 10h ago
- Provides hosting services and storage for personal data contained in communications sent through the Twilio Services.
- SNSnowflakesnowflake.comAdded 10h ago
- Provides automation and storage services for personal data in Marketing Campaigns.
- Provides storage services for processing and storage of User Personal Data.
- SASabiosabiogroup.comAdded 10h ago+2
- Provides connectivity services to customer’s Google CCAI instance for personal data contained in voice communications.
- PLPlainplain.comAdded 10h ago
- Provides storage and processing of User Personal Data for multi-channel customer support, issue tracking, and resolution.
- GOGoodData.AIgooddata.aiAdded 10h ago
- Provides data analytics functionality for personal data contained in communications sent through Twilio Flex.
- HEHexhex.techAdded 10h ago
- Processes and visualizes User Personal Data queried from data warehouse to generate internal business intelligence reports and dashboards.
- SISinchsinch.comAdded 10h ago
- Provides outbound SMS messaging service for personal data.
- FAFacebookfacebook.comAdded 10h ago
- Delivers outbound/inbound messages for Whatsapp Channel using phone numbers and message content.
- SLSlackslack.comAdded 10h ago
- Provides storage and processing of User Personal Data for customer support chat and messaging.
- MIMintlifymintlify.comAdded 10h ago
- Processes pseudonymized Customer Account Data and communications usage data to facilitate document gating and personalized service configurations.
- SVSvixsvix.comAdded 10h ago
- Transmits and temporarily processes event notifications containing User Personal Data for real-time updates to customer applications.
Other1
- voicebaseResolution failedAdded 10h ago
- Provides transcription services for personal data contained in voice communications.