Customer Support

Salesforce provides a cloud-based customer relationship management platform that uses AI to unify sales, service, marketing, commerce, and IT applications for businesses. It helps companies organize contacts, automate workflows, and analyze customer data.

Zendesk offers a cloud‑based service platform that enables companies to handle customer and employee support requests across channels such as email, chat, phone, and social media. The platform provides ticketing, knowledge‑base, workflow automation, and AI agents that help automate and route inquiries.

HubSpot provides a platform of marketing, sales, customer service, and CRM software that businesses use to manage and grow their customer relationships.

Intercom provides a customer support platform that integrates an AI agent with a helpdesk, offering omnichannel messaging, ticketing, automation, and analytics for businesses. Companies use it to manage and improve their customer service interactions.

Pylon offers an AI‑native support platform for B2B companies that combines ticketing, chat, knowledge‑base, AI assistance, and account intelligence across channels such as Slack, Teams, WhatsApp, and email.

Plain provides an AI support platform that lets B2B support teams connect channels such as Slack, Microsoft Teams, and email, and build custom AI agents, workflows, and insights to handle customer inquiries.

Gainsight provides a customer success platform that enables post‑sales teams to manage retention, expansion, and product adoption through data‑driven workflows and AI agents. It is used by B2B companies to coordinate customer success, support, and education activities.

Ada provides AI-driven customer service agents that automate support inquiries for enterprise teams across multiple channels and languages. Enterprises use the platform to resolve a large share of contacts without human agents.

Zendesk provides an AI-powered service platform that enables organizations to manage customer and employee support requests across channels like email, chat, phone, and social media, using AI agents and integrated ticketing, knowledge base, and analytics tools.

Freshworks offers AI-enabled service software that helps businesses manage employee and customer support operations. The platform is used by IT, HR, finance, legal, and customer service teams.

Attio provides an AI-driven customer relationship management platform that automatically captures and organizes communications, product usage, and other data for sales and revenue teams. It enables agents and automations to handle research, outreach, and deal tracking without manual data entry.

TELUS Digital delivers digital experience and AI‑driven solutions, including contact‑center platforms and data services, for large enterprises and brands. It helps companies improve customer interactions, automate processes, and modernize their technology.

Help Scout provides a customer service platform that consolidates support conversations from email, chat, and other channels for businesses.

Front offers a customer service platform that consolidates email, chat, and other communication channels with automation and AI to help support, sales, and operations teams manage and resolve customer inquiries. It is used by businesses to coordinate cross‑team customer interactions.

ScreenMeet provides remote support that runs inside ServiceNow, Salesforce, and Tanium, allowing IT support teams to control devices, share screens, and automatically capture session data and resolution notes.

Kapa provides AI assistants that answer questions from technical documentation by indexing content from various sources. It is used by product, support, and engineering teams to deliver self‑serve answers.

Vitally provides a customer success platform that consolidates customer data, automates workflows, and offers AI-generated insights for customer success teams. It is used by B2B customer success professionals to track health scores, manage projects, and collaborate with customers.

Genesys provides omnichannel contact‑center and customer‑experience software that combines voice, messaging, and AI capabilities for businesses. Enterprises use the platform to handle customer interactions across multiple channels.

TTEC provides technology and services for customer experience, offering consulting, technology integration, and management solutions to businesses. It serves enterprises across various industries worldwide.

TaskUs offers business process outsourcing and digital transformation services, combining automation and specialized talent to provide customer support, safety, and AI-related solutions for enterprise clients.

SupportLogic provides an AI infrastructure platform that extracts data from support systems, runs autonomous agents, and offers APIs and widgets for integration with CRM and communication tools used by enterprise support teams. It enables teams to automate case routing, sentiment analysis, and escalation prediction across tickets, chat, and voice interactions.

Planhat offers a platform for B2B commercial teams to automate and manage processes across the customer lifecycle, integrating data, AI and collaboration tools.

Talkdesk provides contact‑center software that uses AI to automate customer interactions and workflows for businesses. It enables companies to deploy AI agents that handle tasks such as appointment scheduling, order tracking, and payment verification.

UJET offers a cloud-based contact center platform that combines voice, chat, and mobile channels with AI-driven virtual agents and workforce management tools for businesses of any size. It enables customer service teams to automate routine tasks and provide assisted human interactions.