Heroku
Cloud ComputingHeroku is a cloud platform that provides fully managed hosting for developers to build, deploy, and scale applications. It offers managed databases, add‑ons, and tools for continuous delivery.
Subprocessors
12Third parties that may process data on Heroku's behalf, grouped by function.
- SAAR · AT · +19
- Provides support services, including technical operations support.
- Serves as hosting provider for all Social Studio functionality.
- SCUS
- Enables screen sharing and co-browsing by customer support to help resolve customer issues.
- WIIE · US
- Scans documents attached to cases submitted by its customers' users for malicious content.
- AKGlobal
- Provides CDN for Social Studio.
- GOGlobal
- Enables screen sharing and co-browsing by customer support to help resolve customer issues.
- Processes data for Einstein Content Tagging feature.
- AWUS · AU · +171 data type
- Operates messaging gateway server to process and route inbound and outbound messages.
- Provides customer support tools, including generative artificial intelligence tools.
- Provides hosting for all functionality.
- Provides hosting for covered services designated as Services on the Hyperforce Operating Zone infrastructure or HF OZ.
- Provides service and hosting for transmission and conversation storage services.
- Serves as hosting provider for control plane services for MuleSoft functionality.
- Serves as hosting provider for document generation processing for Net Zero Cloud Server-Side Document Generation feature.
- Serves as hosting provider for Einstein content selection, content tagging, copy insights, engagement frequency, engagement scoring, messaging insights, and send time optimization.
- Serves as hosting provider for Marketing Cloud Einstein features including behavioral triggers, email recommendations, web recommendations, personalization builder, and predictive models.
- Serves as hosting provider for runtime services for MuleSoft functionality.
- Stores customer data.
- MAUS · AU · +9
- Provides generative artificial intelligence services.
- OPUS
- Provides generative artificial intelligence features.
- Provides generative artificial intelligence services.
- INGB · US
- Provides customer support service for Anypoint Monitoring.
- MAUS
- Provides email services for all functionality.
- TWUS
- Provides user analytics for MuleSoft services.
- SLUS
- Aggregates logs for all functionality.
Change history
Subprocessors, regions, and use cases added or removed as Heroku's list changed over time.
Customers
9Companies publicly known to use Heroku.
- INInfluxDatainfluxdata.com
InfluxData offers InfluxDB, a time series database that lets developers and organizations ingest, store, and analyze high‑resolution operational data in real time.
- CHChameleonchameleon.io
Chameleon provides a platform that tracks user behavior, delivers in‑app guidance and personalized experiences, and automates product fixes for product teams.
- CLClazarclazar.io
Clazar offers a platform that lets software vendors list, manage, and co‑sell their products on AWS, Azure, and GCP marketplaces, with automation and integration to CRM systems. It is used by sales and revenue operations teams to streamline cloud marketplace sales.
- KAKapakapa.ai
Kapa provides AI assistants that answer questions from technical documentation by indexing content from various sources. It is used by product, support, and engineering teams to deliver self‑serve answers.
- SASalesforcesalesforce.com
Salesforce provides a cloud-based customer relationship management platform that uses AI to unify sales, service, marketing, commerce, and IT applications for businesses. It helps companies organize contacts, automate workflows, and analyze customer data.
- TATableautableau.com
Tableau provides business intelligence and analytics software that lets users connect to data sources, create visualizations, and share insights. It is used by analysts and organizations to explore and act on their data.
- LALaunchDarklylaunchdarkly.com
LaunchDarkly provides a platform that lets development teams control feature releases and AI agents in production using feature flags, progressive delivery, and automated rollback.
- ZAZapierzapier.com
Zapier is a platform that lets businesses and developers connect AI models and thousands of apps to create automated workflows and AI agents without writing code. It provides a governed, no‑code environment for integrating AI with everyday software.
- ATAtlassianatlassian.com
Atlassian provides team collaboration software such as Jira, Confluence, and Trello that enables teams to organize, discuss, and complete shared work.
Third parties that may process data on Heroku's behalf, grouped by function.
- SAAR · AT · +19
- Provides support services, including technical operations support.
- Serves as hosting provider for all Social Studio functionality.
- SCUS
- Enables screen sharing and co-browsing by customer support to help resolve customer issues.
- WIIE · US
- Scans documents attached to cases submitted by its customers' users for malicious content.
- AKGlobal
- Provides CDN for Social Studio.
- GOGlobal
- Enables screen sharing and co-browsing by customer support to help resolve customer issues.
- Processes data for Einstein Content Tagging feature.
- AWUS · AU · +171 data type
- Operates messaging gateway server to process and route inbound and outbound messages.
- Provides customer support tools, including generative artificial intelligence tools.
- Provides hosting for all functionality.
- Provides hosting for covered services designated as Services on the Hyperforce Operating Zone infrastructure or HF OZ.
- Provides service and hosting for transmission and conversation storage services.
- Serves as hosting provider for control plane services for MuleSoft functionality.
- Serves as hosting provider for document generation processing for Net Zero Cloud Server-Side Document Generation feature.
- Serves as hosting provider for Einstein content selection, content tagging, copy insights, engagement frequency, engagement scoring, messaging insights, and send time optimization.
- Serves as hosting provider for Marketing Cloud Einstein features including behavioral triggers, email recommendations, web recommendations, personalization builder, and predictive models.
- Serves as hosting provider for runtime services for MuleSoft functionality.
- Stores customer data.
- MAUS · AU · +9
- Provides generative artificial intelligence services.
- OPUS
- Provides generative artificial intelligence features.
- Provides generative artificial intelligence services.
- INGB · US
- Provides customer support service for Anypoint Monitoring.
- MAUS
- Provides email services for all functionality.
- TWUS
- Provides user analytics for MuleSoft services.
- SLUS
- Aggregates logs for all functionality.