New Relic
ObservabilityNew Relic offers an observability platform that collects and correlates telemetry from applications, infrastructure, and AI services, allowing engineers to diagnose issues and reduce mean time to recovery.
Subprocessors
15Third parties that may process data on New Relic's behalf, grouped by function.
- ATUS
- Manages customer support tickets.
- AWGlobal1 product
- Provides data storage and diagnostics.
- GC1 product
- Provides data storage and diagnostics.
- FAGlobal
- Provides traffic routing and TLS termination.
- MAUS
- Provides cloud computing, storage, and related services.
- CLGlobal
- Provides traffic routing, TLS termination, and security services.
- EZUS
- Scans user-uploaded content to detect malicious files.
- FIUS
- Provides connector and ETL services.
- SNUS
- Provides data warehouse services.
- PIUS
- Provides vector storage, search, matching, and document retrieval functionalities for AI-assisted services.
- ZEUS
- Manages customer support tickets.
- SAUS
- Manages customer support tickets.
- KEUS
- Provides network synthetic monitoring.
- TWUS1 product
- Provides email messaging services.
- PUUS1 product
- Provides real-time messaging between client extensions and API service.
Change history
Subprocessors, regions, and use cases added or removed as New Relic's list changed over time.
Customers
16Companies publicly known to use New Relic.
- BEbeehiivbeehiiv.com
beehiiv provides a platform for creating, growing, and monetizing email newsletters and websites without coding. It is used by creators, publishers, and brands to manage newsletters, podcasts, and web content.
- APAptibleaptible.com
Aptible provides a cloud platform that lets digital health teams deploy and run applications, databases, and AI workloads on isolated AWS infrastructure with built-in security and compliance controls such as HIPAA and HITRUST.
- ABAbsorbabsorblms.com
Absorb offers an enterprise learning management system that lets organizations create, deliver, and track training courses. The platform includes AI tools for generating content and personalizing learning paths for employees.
- MAMatillionmatillion.com
Matillion provides a cloud-native ELT platform that lets data teams build, manage, and automate data pipelines and data products, incorporating AI for data automation.
- RTRackspace Technologyrackspace.com
Rackspace Technology provides cloud computing and multicloud services, including the design, integration, and operation of enterprise AI infrastructure for organizations. It also offers managed security, compliance, and data sovereignty solutions for regulated environments.
- CHChameleonchameleon.io
Chameleon provides a platform that tracks user behavior, delivers in‑app guidance and personalized experiences, and automates product fixes for product teams.
- SKSkilljarskilljar.com
Skilljar provides an external learning management system that lets companies deliver training and certification programs to customers, partners, and employees. It includes tools for creating courses, tracking analytics, and integrating with systems such as Salesforce and payment providers.
- RERecurlyrecurly.com
Recurly provides subscription management and recurring billing software for businesses that operate high-volume digital commerce. The platform automates payment processing, revenue recognition, and subscriber retention workflows.
- CICitrixcitrix.com
Citrix provides a platform that delivers applications and desktops securely to users on any device and offers management and security tools for enterprises such as healthcare, financial services, and government organizations.
- INinsightsoftwareinsightsoftware.com
Insightsoftware provides financial reporting, budgeting, and analytics software that integrates with ERP, data warehouse, and cloud systems, allowing finance and accounting teams to access and analyze data in Excel and web applications.
Showing the 10 most recent of 16 customers
Third parties that may process data on New Relic's behalf, grouped by function.
- ATUS
- Manages customer support tickets.
- AWGlobal1 product
- Provides data storage and diagnostics.
- GC1 product
- Provides data storage and diagnostics.
- FAGlobal
- Provides traffic routing and TLS termination.
- MAUS
- Provides cloud computing, storage, and related services.
- CLGlobal
- Provides traffic routing, TLS termination, and security services.
- EZUS
- Scans user-uploaded content to detect malicious files.
- FIUS
- Provides connector and ETL services.
- SNUS
- Provides data warehouse services.
- PIUS
- Provides vector storage, search, matching, and document retrieval functionalities for AI-assisted services.
- ZEUS
- Manages customer support tickets.
- SAUS
- Manages customer support tickets.
- KEUS
- Provides network synthetic monitoring.
- TWUS1 product
- Provides email messaging services.
- PUUS1 product
- Provides real-time messaging between client extensions and API service.